Refund policy
Refund Policy
Last updated: August 22, 2026
Field & Purpose is operated by Goodfield Commerce LLC. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags where applicable, and in its original packaging. You will also need the receipt or proof of purchase.
Starting a Return
To start a return, contact us at support@fieldandpurpose.com. If your return is accepted, we will send instructions on how and where to send your package. Items sent back without first requesting a return may not be accepted.
Damages and Issues
Please inspect your order when it arrives and contact us promptly if the item is defective, damaged, or if you received the wrong item. Include your order number and clear photos so we can evaluate the issue and make it right.
Non-returnable Items
Certain items may not be returnable, including final sale items, gift cards, customized or personalized items, and products that cannot be returned for hygiene, safety, or legal reasons. Contact us if you have questions about a specific item.
Exchanges
The fastest way to receive a different item is to request a return for the item you have. Once the return is accepted, you may place a separate order for the new item.
Refunds
We will notify you after we receive and inspect your return. If approved, the refund will be processed to your original payment method. Please remember that banks and credit card companies may need additional time to post the refund.
Contact
For return or refund questions, contact us at support@fieldandpurpose.com